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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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shaun watts

April 2, 2026

5  out of  5
rating by shaun watts
"Kristina and Lora always great to deal with always helping save money"
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Casey Langley

March 28, 2026

2  out of  5
rating by Casey Langley
"State Farm has good policies for good prices. Am not a client of this specific office as we elected to go a different route due to the sales pressure experienced after searching for just a simple question on a small Renters policy. The Agent did reach out despite specifically informing the office as a courtesy that we were going another route online and there was no need for a follow up."
We responded:
"Hey Casey, I have gone back and reread the entire text chain between your wife and my office. I don't see any sales pressure in the text. However, your perception is my reality on this. After your call my follow up was only an apology, I was not asking for anything. Thanks for the review, it's something I will talk through and go over with my Team. This is a first for me, most upset calls are people upset over not getting questions answered fast enough. My job as a State Farm agent is to make sure that all policies have the correct coverage for the client. That was all my office was attempting to do with this. If you would like to further discuss I am happy to have a call or invite you into the office to talk. I understand you have many options with insurance needs. I would really like the opportunity to make things right."
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William Mason

March 23, 2026

5  out of  5
rating by William Mason
"I have my auto insurance with Matt's office his staff is always friendly when I come in we always have great laughs!! Kristina helps with all the technical stuff!"
We responded:
"Thanks William, happy to hear you have great laughs here in the office, most people don't get that with Auto Insurance! Love it!!!"
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Claudia Leavell

March 21, 2026

5  out of  5
rating by Claudia Leavell
"I had an amazing experience with Averi, Kristina, and Brady! They helped my family and I tremendously with my home, auto, and life insurance, making the entire process smooth and stress-free. They took the time to explain everything clearly, answered all my questions, and found the best coverages to fit my needs. Their professionalism, knowledge, and genuine care for their clients truly stand out. I feel so much more confident knowing that I’m properly covered thanks to their help at Matt Minick State Farm. I highly recommend them to anyone looking for reliable and trustworthy insurance support!"
We responded:
"WOW!!! Thanks so much Claudia! It's great to hear that everyone was amazing, starting Home Insurance, Auto Insurance, and Life Insurance can be overwhelming and stressful for most people. We all really try to make it as simple as possible by making sure you really understand what you are getting. So Happy you allowed us to help you with everything!"
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Kristen Uhrick

March 20, 2026

5  out of  5
rating by Kristen Uhrick
"I have had home and auto with State Farm forever. The staff at Matt Minick office has always been so friendly and super helpful. They have been extremely helpful with the claim process and even call to check how things are going on our end. I feel like they are loyal to me and I would never consider a different company for insurance."
We responded:
"Kristen its reviews like this that keeps us going. Thank you for taking the time for this. It really does make my day to know my staff is friendly, helpful, and Loyal!! You have lots of choices when it comes to home insurance and auto insurance, it's our pleasure to help you with both! "
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Ron Fisher

March 16, 2026

5  out of  5
rating by Ron Fisher
"“Destiny updated me on the Drive Safe program, and I’m thrilled to participate in order to receive additional discounts with State Farm.”"
We responded:
"Hey Ron, Glad Destani was able to get that going for you. As they say "money saved, is money earned"!! "
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Andrea Wilburn

March 16, 2026

5  out of  5
rating by Andrea Wilburn
"Destini was very thorough with answering all my questions. I changed my home and car insurance to State Farm and it was very easy and much more reasonable than my old companies. The process was professional, smooth and quick."
We responded:
"Hi Andrea, so glad Destani was able to answer all your questions on your Home insurance and car insurance. I agree with you, Destani is definitely very thorough on going over coverages. Thanks for the kind words!"
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J W

March 12, 2026

5  out of  5
rating by J W
"Excellent service! The best customer service. Always there for helping with everything."
We responded:
"Thanks so much for taking the time to tell us! It’s super appreciated!!! "
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Barb Jones

March 12, 2026

4  out of  5
rating by Barb Jones
"I was greeted when walking in , after a brief wait I was seated and adding new policy. State Farm’s quote came in lower than the previous company I was with. Overall I was pleased with my visit today."
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Logan

March 12, 2026

5  out of  5
rating by Logan
"Kristina Patterson was extremely helpful in our time of need. Big recommend."
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Amy G

March 5, 2026

5  out of  5
rating by Amy G
"Destani helped us set up our policy and she was awesome!! I had so many questions and she helped me understand them all!! I had to call back today needing something faxed and spoke with Kristina, she was awesome too!! Both very friendly and feels more like people you have known forever rather than a business. First insurance company I dont dread calling! Highly recommend!"
We responded:
"Amy this is exactly what we like to hear. We figure if we are going to do something why not go the extra mile, in the end it really does make a difference. We are very blessed to have both Destani and Kristina helping clients each day! Thanks so much for the kind words!!"
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barbara sutherland

March 5, 2026

5  out of  5
rating by barbara sutherland
"I've been going through State Farm for many years & they awesome. They do their very best to save you as much money as possible."
We responded:
"Thanks Barbara for the great review!! "
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William Armstrong

March 4, 2026

5  out of  5
rating by William Armstrong
"Very professional and knowledgeable information about the insurance."
We responded:
"Thanks William, we all enjoy what we do, we appreciate the kind words!"
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Carrie Dixon

February 27, 2026

5  out of  5
rating by Carrie Dixon
"I had an excellent experience when had to get my vehicle fixed after a minor accident. My local agent was great and sent me a link to get things started right away through my phone. State Farm handled everything and the process was seamless. Great communication through their approved vendor while waiting for my vehicle to be done."
We responded:
"Thanks for the Review Carrie, so happy to hear the claims process was smooth for you, that's the way it should be!! "
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Jerry Gregory

February 16, 2026

5  out of  5
rating by Jerry Gregory
"Good Job 👍 I have my Home, Auto and Life insurance with Matt's Office they are awesome."
We responded:
"Thanks Jerry! We have helped you with your life insurance, Home Insurance, and auto insurance for almost 10 years!!! I personally love talking cars with you when you stop in, can't wait to see (hear) the changes to the classic car this spring."
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Connie Frear

February 16, 2026

5  out of  5
rating by Connie Frear
"Brady walden was extremely helpful and informative from day one when I was only gathering information. I decided to go with his office when the time came for me to switch my auto and renters insurance."
We responded:
"HI Connie! I agree with you, Brady is helpful!! Glad you did both the renters insurance and the auto insurance. Bundling is always the way to go!"
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Laura Osborn

February 13, 2026

5  out of  5
rating by Laura Osborn
"Matt's office and staff is amazing! They always take care of me with anything I need even if it's just to shoot the breeze. They have Great auto rates highly recommended!!!"
We responded:
"Laura thanks for the kind words. We have helped you with your Auto Insurance for years!!! It's great to see great people like you come in each month. "
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Miranda young

January 29, 2026

5  out of  5
rating by Miranda young
"I've had Insurance with Matt Minick State Farm for years (house and car) anytime I call the office with questions they're all very helpful and patient with me."
We responded:
"Miranda so happy to hear that we are helpful. Lots of choices out there for home insurance and car insurance, so glad you chose us!"
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Tracy Coons

January 16, 2026

5  out of  5
rating by Tracy Coons
"I have my home, auto and Life insurance with Matt's office and they are fast friendly staff!!! Highly recommend this office!!!"
We responded:
"Tracy thanks for the review, having your home, auto and life insurance in one place makes things so much easier on you. So glad you choose our office to assist you all of this."
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Joelle Johnson

January 12, 2026

5  out of  5
rating by Joelle Johnson
"I was recently in a car accident and had to call State Farm to share some information regarding the accident. Brady worked with me and was so kind! He made sure to ask if everyone was okay and how I was doing even days after the accident. Very pleased with his service, thank you Brady and all at Matt Minick State Farm!"
We responded:
"Hi Joelle, auto accidents are scary. It's great that Brady was able to talk over things with you. Accidents suck, happy to hear our service doesn't. We are always here if you need anything. "
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Marla Wittkamper

January 5, 2026

5  out of  5
rating by Marla Wittkamper
"I appreciate all of the help Kristina was kind and patient with me helping me set up my drive safe and save for my auto insurance I also have my home insurance with Matt's office too. Recommend this office for your insurance needs!!"
We responded:
"Thanks for the Review Marla. We are excited to have Kristina here in the office, she does a lot with the Drive safe and save. It always best to have your home and auto insurance with the same company. Thanks again for allowing us to help you! "
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Aakami Heflin

December 19, 2025

5  out of  5
rating by Aakami Heflin
"Very polite and friendly staff who accommodate my needs in any way they can. I feel like I've made friends throughout the years at Matt's office because they're so easy to talk to about life in general! I look forward to seeing them every month when I go in to pay my bills so we can cut up for a few!! Lol"
We responded:
"Haha, I agree with you, it's always nice to see you. Its people like you that make what we do fun. "
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ADR Holdings

December 5, 2025

5  out of  5
rating by ADR Holdings
"I dealt with Destani at the Matt Minick - State Farm Insurance Agency and honestly have to say that it was one of my best experiences shopping for auto insurance. She was exceptional in every way; from taking the time to listen to my needs and to tailoring a plan designed for my specific needs and then either answering each of my questions or relaying my questions up to Matt who answered them for me. Most people don't know that there are many, many elements involved as to insurance policies because of the inherent complexities and various coverages involved. Without the right agent, one who lacks the necessary knowledge of ALL the particulars of what a policy will cover and what it will not could cost one dearly if not tailored specifically to one's actual needs. Destani and the Matt Minick agency went out of there way literally spending probably a combined hour of questions that I had for them via phone, text and email correspondence. I highly recommend Destani and the Matt Minick agency... especially if you're looking for personal and exceptional service that seems to be missing with many businesses these days. ~ Sincerely, Brian S."
We responded:
"WOW Brian!! Not sure what to say, it was our pleasure taking the time to answer all of your questions. I agree that Service is somewhat missed in most businesses these days. If we can't do anything else, we can at least do it with kind words and a smile on our face. Getting Destani to join our team this year has been a very good addition, so happy I made that call!! "
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Averi Savage

December 2, 2025

5  out of  5
rating by Averi Savage
"I have my life insurance with Matt Minick State Farm, and they’ve been wonderful to work with. The staff is knowledgeable, professional, and always willing to help. They make the whole process smooth and stress-free. I feel confident knowing my coverage is in good hands."
We responded:
"Thanks Averi, for the review and kind words! Life insurance at your age is something most don't think about. "
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Josh Mills

December 1, 2025

5  out of  5
rating by Josh Mills
"Called to get my home owners insurance and was transferred to Brady he helped explain things and broke it down for me since this was my first time getting insurance on a home I really appreciated it wonderful customer service and he made the process quick and easy!"
We responded:
"Hey Josh, so glad to hear that Brady was able to make the homeowners insurance quick and easy. Buying your first home is an amazing thing to do, so happy you trusted us to help in the process. "